Staff

Our Team

To accommodate all types of clients, the Suncrest team includes a large group of therapists who work in different orientations and specialties. In this section you will find a brief description/biography personally written by each therapist, introducing you to their experience, areas of interest, special disciplines, and other background.

Rod W. Jeppsen

President
CMHC, CSAT

I love people. I enjoy helping others to become their best selves. Changing human behavior is not easy. I know from my own experience trying to stop unwanted behaviors takes work, patience, and help from others. I want clients to feel connected and that I understand their issues and “get it.” Creating emotional safety so clients can open up, share feelings that they may not have shared before, is part of the process. This way we can work as a team on the real underlying issues that drive the behavior. I enjoy marriage therapy. Working to form an alliance with each partner and flowing with the emotions in the session is not an easy dance.

Credentials:
• Master’s Degree Mental Health Counseling
• Certified Sex Addiction Therapist, CSAT
• Certified Gottman Therapist
• Certified Emotionally Focused Therapy, EFT
• Certified TEAM-CBT Therapist: Level 1
• Trained in Lifespan Integration

Counseling Focus:
• Addictions and Compulsive Behavior (Sexual, Substance, Food, Financial, Anger, Gambling)
• Marriage, Family Counseling
• Counseling Issues for Professionals
• Bereavement and Grief Counseling
• Addiction Group Therapy for Men

Michelle Bowman

LCSW
Vice President, Human Resources

For me, being a therapist is an honor and privilege. Witnessing people grow and overcome difficult obstacles is simply inspiring. I love working with individuals who struggle with depression, anxiety, trauma (PTSD), and addictions; including pornography and substance abuse. My approach is an integration of Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), mindfulness, empowerment, and solution-focused. My goal is to help clients find happiness, reach their potential, and create a bright future.

Credentials:
• Master’s Degree in Social Work from Utah State University
• Licensed Clinical Social Worker
• Trained in Lifespan Integration
• Trained in Sand Tray Therapy

Counseling Focus:
• Anxiety and Depression
• Trauma/Post Traumatic Stress Disorder
• Women’s Issues
• Addictions including Pornography and Substance Abuse
• Stress Management
• Grief/Bereavement

Kylie Bair

LCSW

In my counseling practice I strive to create a safe, non-judgmental place for individuals, couples, and families to work through the challenges life presents. My approach is one of warmth and genuineness. I believe that focusing on the strengths of an individual or family is the best catalyst for resolving problems and promoting wellness. I strive to help my clients create a meaningful life by healing old wounds, improving family relationships, and adjusting to difficult life transitions. I am particularly passionate about working with children, adolescents, and young adults. I utilize an attachment based therapeutic model in applying emotionally focused therapy, solution focused therapy, and cognitive behavioral therapy.

Credentials:
• Master’s Degree Social Work
• Licensed Clinical Social Worker
• Member of National Association of Social Workers

Counseling Focus:
• Individual counseling
• Couples counseling
• Pornography addiction
• Women’s issues
• Anxiety and depression
• Grief and trauma
• Female pornography group therapy

Bronson Black

MSW, CSW

I believe it is important to get to know the needs and goals of each client in order to choose the best therapeutic approach that will increase their understanding, functioning, and overall quality of life. I enjoy approaching each client with a blend of cognitive-behavioral and rational emotive behavior therapy approaches and I also believe a strengths based approach is necessary to create a positive working environment. My work experience includes working with perpetrators of domestic violence, adult sexual offenders, sexual compulsive issues, as well as those dealing with depression, anxiety, and substance abuse issues.

Credentials:
• Master’s Degree in Social Work
• Certified Social Worker
• Certified Domestic Violence Treatment Provider
• Certified Instructor for Prime for Life and Prime Solutions

Counseling Focus:
• Addiction Recovery
• Accountability
• Domestic Violence
• Anger Management

Joel Bush

Medical Doctor

I began my interest in mental health and addiction treatment during my Family Medicine residency, and my love for treating patients with these challenges has continued to grow as I completed a Fellowship in Addiction Medicine. My desire is to have a close and caring relationship with each of my patients, helping those who struggle with mental health challenges, addiction to drugs (heroin or other opiates, cocaine, alcohol, marijuana), pornography, gaming, and binge eating. My true passion is helping people find a way out.

Credentials:
• Undergraduate: Fort Valley State University in Fort Valley, GA
• Medical School: Uniformed Services University of the Health Sciences in Bethesda, MD
• Family Medicine Residency: Dwight D. Eisenhower Army Medical Center in Augusta, GA
• Addiction Medicine Fellowship: University of Maryland Medical Center in Baltimore, MD

Clinical Focus:
• Addiction Recovery
• Anxiety
• Depression

Matt Connelly

LAMFT

Life is hard. We do the best we can to solve our problems with the knowledge we have. But sometimes we find ourselves in a difficult spot where we need fresh perspectives and new thinking tools to help us deal with our problems in a healthier way. That is the benefit of counseling. In a safe and affirming environment, I help my clients find solutions to problems that are solvable, learn to better cope with those that are unsolvable, and discover deeper joy and meaning in life. My own life’s journey has traversed the mountains of joy, sorrow, loneliness, ecstasy, emotional numbness, disappointment, and profound gratitude. And between the peaks and valleys I have seen numerous shades of gray. Life is all at once simple and complex, clear and nuanced, light and darkness, and altogether a splendid laboratory for learning and growth. My goal is to help my clients navigate their unique journeys in ways that honor their life experiences, improve their relationships, enhance their innate capabilities, and foster new capabilities. In doing so, I hope to help my clients reach their full potential, be their best selves, and experience long-term happiness.

Credentials:
• Master’s degree in Marriage and Family Therapy (Utah State University)
• Master’s degree in Religious Studies (Harvard University)
• Bachelor’s degree in History (Brigham Young University)
• Member of the American Association for Marriage and Family Therapy (AAMFT)
• Trained in Cognitive Behavioral Therapy (CBT), Emotionally Focused Therapy (EFT), and Narrative Therapy

Counseling Focus:
• Anxiety and depression
• Adolescent struggles
• Marriage and couples counseling
• Crisis of faith and spiritual/religious issues
• Grief and bereavement
• Physical health challenges that negatively affect mental health
• Frustration with single life and unfulfilled desires to marry or have children
• Family challenges, including infertility, adoption, and sibling/parent conflicts

Jon A. Call

MA, LAMFT
AF Assistant Clinical Director

I love working with individuals, couples, and families. I believe that we all have challenges that we have to face in life. Unfortunately, we don’t get to choose what those challenges will be, but we can choose how we will deal with them. I believe that by confronting and working through difficult challenges we can heal and have far better days ahead. I take an optimistic, non-judgemental, approach to helping individuals come up with plans that address the challenges that they are facing.

I enjoy working with Emotionally Focused Therapy (EFT), Narrative Therapy, Structural Therapy, Solution Focused Therapy, and Cognitive Brief Therapy (CBT).

Credentials:
• Master’s degree in Marriage and Family Therapy (AMFT)
• Bachelor’s degree in Behavioral Science (Family Studies)
• Member of the American Association for Marriage and Family Therapy (AAMFT)
• Spanish speaking

Counseling Focus:
• Anxiety and depression
• Addiction recovery
• Pornography addiction
• Marriage and couples counseling
• Marriage enrichment
• Individuals, couples, families
• Crisis of faith and spiritual/religious issues
• Grief and bereavement
• Neurofeedback

Mark Chamberlain

PhD

I love listening to individuals and couples in an effort to enter their world as they see it, and hopefully over time help them rise above the limits of their current perceptions to take a broader perspective and discover previously unseen possibilities. Over the years, I’ve found some specific research-validated relapse-prevention skills to be quite helpful for individuals in the early stages of recovering from addiction. Over the long-term, most clients’ recovery is greatly strengthened by deeper emotional connections in relationships. I use Sue Johnson’s Emotionally Focused Couples Therapy to help couples heal the negative cycles that can sabotage such closeness. The greatest reward comes when they discover that true, deep attachment is “the real deal” that old addictions could never counterfeit.

Credentials:
• Doctorate Degree in Clinical Psychology
• Licensed Psychologist
• Trained in Lifespan Integration
• Trained in Emotionally Focused Therapy

Counseling Focus:
• Dealing with a Loved One Who is Addicted
• Anxiety and Depression
• Marriage Counseling
• Family Counseling
• Parenting
• Psychological Testing

Michelle G. Davis

BS
Class Facilitator

There is nothing more interesting to me than learning what makes humans survive and thrive. There is nothing more meaningful to me than teaching concepts and principles that help people become emotionally, mentally, physically, and psychologically healthy. There is nothing more gratifying than seeing others put this knowledge to use and become their best selves. The great thing is that this is what I get to do at Suncrest Counseling.

Credentials:
• Bachelor of Science in Family Life from Brigham Young University
• Certified Prime for Life Instructor (Drug and Alcohol Prevention Education)
• Certified Prime Solutions Instructor (Drug and Alcohol Treatment Program)
• Class facilitator for judgment-free court-ordered classes in Parenthood; Anger Management; Thinking Errors (Theft); Emotional Regulation, Choice & Accountability; and Principles of Recovery
• Neurofeedback Technician

Joseph De Luca

LCSW

We all have an innate desire to be understood. It is a privilege being involved in people’s lives. I help facilitate change with clients by using motivational interviewing skills. I also utilize Cognitive Behavioral Therapy (CBT) and Dialectical Behavior Therapy (DBT) techniques in my counseling sessions, with a focus on empathy. I let the client guide their change process. It is very rewarding to see them have an “aha” moment and realize how they can resolve a problem. I do sessions in English and Spanish focusing on substance abuse and domestic violence.

Credentials:
• Masters of Social Work, Our Lady of the Lake University
• Licensed Clinical Social Worker (LCSW)
• Prime for Life & Prime Solutions Certified Instructor
• Domestic Violence Certified
• Trained in EMDR
• Spanish Speaking

Counseling Focus:
• Substance Abuse
• Domestic Violence
• Trauma
• Motivational Interviewing
• Cognitive Behavioral Therapy (CBT)
• Dialectical Behavior Therapy (DBT)

Joshua Gibney

Medical Doctor

I have always had an interest in mental health, leading to my decision to pursue both child and adult psychiatry for residency. I enjoy working with families and strive to meet mutual goals. I am actively invested in my patients’ care and understand the importance of both psychopharmacology and psychotherapy.

Credentials:
• Undergraduate – Binghamton University in Binghamton, NY
• Medical School – Stony Brook University in Stony Brook, NY
• Residency in Pediatrics/Child Psychiatry/Adult Psychiatry – University of Utah in Salt Lake City, UT

Clinical Focus:
• Anxiety
• Depression

Jacqui Howden

MSW, CSW

I use mindfulness-based therapy methods and have training to help adults who have experienced childhood trauma especially sexual abuse and current issues with self-harm, dissociation, and suicidal thoughts. I enjoy working with couples who would like to repair or simply improve their relationship. Education is part of the process of change and I hope to give you materials and information to help you through the healing process. I look forward to sharing many helpful tools to help with anxiety and depression, regulate emotions, and increase awareness in order to find a healthy balance and improve well-being. I would be honored to provide a non-judgmental and compassionate safe-space to listen to what you have to say and provide encouragement and support to you on your journey of healing.

Credentials:
• Master’s Degree Social Work with emphasis in Mental Health – University of Utah (MSW)
• Bachelor’s Degree Family Science with emphasis in Psychology – Brigham Young University (BS)
• Certified Social Worker (CSW)
• Trained in Acceptance and Commitment Therapy (ACT)
• Trained in Gottman Marriage Therapy
• Trained in Emotionally Focused Therapy (EFT)
• Trained in Lifespan Integration (LI)
• Trained in Eye Movement Desensitization Reprocessing (EMDR)
• Trained in Suicide Prevention and Treatment
• Trained in Mindfulness Based Stress Reduction (MBSR)
• Trained in Sex Therapy
• Trained in Self-Harm Prevention
• Trained in Ashtanga Yoga Instructor
• French Speaking

Counseling Focus:
• Anxiety and Depression
• Trauma/Sexual Abuse
• Relationship Issues including sexual/intimacy concerns
• Grief/Loss
• Self-Harm
• Suicidal Ideation

Tyler Hoyt

LMFT

Since my first class in graduate school for marriage and family therapy, and in every professional position I have had since 2006, I have enjoyed working with children and the families who care for them. Initially, in school, I started my studies focused upon couples’ work, but expanded my focus to children as I realized that behind every child there is at least a couple who needs support and often work in helping a child. Children are our legacy; they are incredible, and many solutions are found in working with adults to relearn how much we knew as a child and respecting this forgotten perspective. We all need to have someone who will believe in us, cares for us, and is one by our side through challenges. I especially work to listen closely to all involved persons, adults/partners and children, to find ways to validate their experience, creatively make new solutions together, and compassionately but courageously work through the sensitive work of growth, healing, and connection. I love working just with couples and can do solution-focused work. I especially like looking at the attachment work which couple, and initially the parent/child, relationships are bogged down in when coming for therapy. I have recently circled back to EFT (Emotionally Focused Therapy) to refocus upon this best-practice method of helping couples and families. I am practiced in utilizing faith-based/spiritual aspects of treatment but also am comfortable using traditional models of therapy to help people cope, connect, and heal. I often do individual work, especially initially, when working with trauma; I also find it helpful to work from a relationship perspective in almost all cases, as I believe relationship unity, with those whom we love and those who love us, is a key to healthy and happy living.

Credentials:
• Masters of Science in Marriage and Family Therapy
• Licensed Marriage and Family Therapist (LMFT)
• Trained Functional Family Therapy (FFT) Interventionist
• Certified in administering the PREPARE/ENRICH inventories (pre-marital counseling/marital enrichment, respectively)
• Trained in Filial Play therapy
• Trained in Emotionally Focused Therapy (EFT)

Counseling Focus:
• Individual Counseling
• Family Counseling
• Marriage and Couples Counseling (including premarital)
• Parenting (all ages)
• Trauma
• Anxiety and/or Depression

Sandra R. Jensen

PhD, LMFT

Love matters!  I have felt love which gives me the capacity to love, first as a daughter of caring parents, then as a family member among ten siblings, now as a wife and mother, all of which is coupled with professional skills and training to reach out to you and facilitate love, listening, trust, help and healing.  These relationships foster communication, patience, understanding and commitment, like being taken by the hand and being watched over by heavenly and mortal hands. I have experienced it in personal and powerful ways, and I know how to help others do the same.

I have advanced training in Emotionally Focused Couples Therapy (EFT). Empirically tested and considered the most effective and enduring couples’ therapy available, EFT is also “experientially based”. In session, spouses’ take the risks with each other that create secure, emotionally safe and intimate bonds.

I also have advanced training in Lifespan Integration, a revolutionary and unique individual treatment for trauma and loss. I offer you loving hands and a way to share love with others.

Credentials:
• Doctorate Degree Marriage and Family Therapy
• Licensed Marriage and Family Therapist
• Advanced Training in Emotionally Focused Therapy for Couples
• Advanced Training in Lifespan Integration
• EMDR Provider

Counseling Focus:
• Marriage Counseling
• Family Counseling
• Trauma
• Attachment Issues

Carole Kamradt

LCSW
Director of Domestic Violence Curriculum & Training

I enjoy approaching each client with a blend of cognitive, behavioral, psychodynamic and dialectical practices. I believe it is important to get to know the needs and goals of each client in order to chose the best therapeutic approach that will increase their empowerment and quality of life. My work experience includes working with both victims and perpetrators of domestic violence, as well as those dealing with depression, anxiety and trauma.

Credentials:
• Master’s Degree Social Work
• Licensed Clinical Social Worker
• Member of National Association of Social Workers
• Certified Domestic Violence Instructor
• Trained in Sex Therapy

Counseling Focus:
• Anxiety, Depression, Trauma
• Relational and Family Issues
• Domestic Violence
• Post Traumatic Stress Disorder (PTSD)
• Anger Management
• Women’s Issues
• Sex Therapy

Ashlee Lauer

ACMHC

Each person we meet in life experiences things differently and has struggles that are unique to them. Because of this, I believe that effective therapy is never one-size fits all and I strive to understand the unique needs of every person as I walk with them on their journey. I also believe that therapy should be an equal partnership, and as such my goal is to create a safe space where every person feels heard, respected, and free of judgement to help them feel comfortable enough to open up and share their true selves with me. Just as every person has unique needs, each person also has unique strengths and I hope I can help each person discover and develop those strengths to help them achieve their goals and lay the foundation for a better future.

Credentials:
• Bachelors in Psychology from the University of Utah
• Master’s in Clinical Mental Health Counseling from the University of Utah
• Trained in Eye Movement Desensitization and Reprocessing (EMDR)
• Trained in Exposure Response Prevention (ERP)
• Trained in Play Therapy
• Domestic Violence Certified Instructor
• Prime For Life and Prime Solutions Certified Instructor

Counseling Focus:
• Individual Counseling
• Adolescent Struggles
• Child Play Therapy
• Anxiety
• Depression
• Obsessive Compulsive Disorder
• Trauma/Post Traumatic Stress Disorder
• Stress Management
• Self Harm
• Suicidal Ideation

Laurie Loveland

ACMHC

You may be reading this because you are struggling, perhaps you have tried everything you can think of to feel better, to solve your problems, or to make things right and nothing seems to turn out in the way you expect. Life can be very challenging and sometimes very painful. Relationships can also be difficult and it’s easy to become stuck–unsure of exactly how you got to where you are and how you can make changes. My goal is to listen in a non-judgmental way in order to help you open your mind to the realities along with the possibilities of your situation and find what you are truly looking for. Helping people is my passion. I absolutely love what I do!  There are very few things in my life that give me greater joy than being with people who are able to trust me walking with them along a path to a more hopeful and happy life. I earned a Master’s Degree in Clinical Mental Health Counseling from the University of Utah, and prior to that, a Bachelor’s Degree in Nursing from BYU. I guess you could say that I am a born caretaker. I feel privileged to be able to help people through difficult and transitional times of their lives and would love to see if I can help you get from where you are to where you want to be; being able to live life to its fullest.

Credentials:
• Bachelor’s degree in Nursing from BYU
• MeD in Clinical Mental Health Counseling from University of Utah

Counseling Focus:
• Anxiety and depression
• Trauma
• Addiction
• Grief/loss
• Women’s issues
• Relationship issues

Catherine Lundell

PhD, LAMFT

We all need support to navigate the story of our life. Some chapters are challenging and others hold times of joy, but in the midst of the hard times we need someone to help us see what’s happening and learn how to get back to the joy. I am constantly amazed by the resilience of the human spirit and its ability to heal from painful events and life stressors. The past can have a powerful influence on the present, and I am dedicated to helping people recover from trauma, heal wounds, and establish new healthy life patterns with themselves and in their relationships. My focus is to help others, through empathy and insight, to navigate their life story, to become their best selves despite life’s struggles, and to live their lives with those they love.

Credentials:
• PhD in Marriage and Family Therapy (BYU)
• Master’s degree in Marriage and Family Therapy (BYU)
• Bachelor’s Degree in Family Science (BYU)
• Licensed Associate Marriage and Family therapist in Utah
• Licensed Marriage and Family therapist in California

Counseling Focus:
• Marriage and Couple work
• Family Stress
• Depression and Anxiety
• Addictions
• Trauma recovery
• Parenting
• Adolescent struggles
• Grief and Loss
• Infertility and/or adoption struggles

Sylinda Mendenhall

LCSW

I believe in human strength. I believe that with the right support, perspective and motivations, individuals can overcome very difficult circumstances. I am also a realist. I know that life has a way of throwing difficult things our way, that can be overwhelming and feel overpowering. Empathy, flexibility of thought and patience can support us through these things. I utilize strength based perspective and empowering approaches to connect with my clients and to help them progress, while providing a listening ear and safe space for them to share thoughts.

Credentials:
• Master’s Degree in Social work
• Certified Social Worker
• Master’s Degree in Gerontology
• Certified Domestic Violence Instructor

Counseling Focus:
• Substance Abuse Addictions
• Domestic Violence/Anger Management
• Grief
• Anxiety/Depression
• Pornography Addictions
• Mindfulness

Ryan Nielsen

CMHC

I work with a wide variety of mental health and relationship issues. I counsel with clients struggling with addictions of all kinds and have extensive experience working with men struggling with pornography and other sexual addictions. I tend to see things from an attachment and emotional focus and feel that problems in attachment relationships (key, love relationships) are at the core of addictions as well as many other mental health problems. I believe that our need for love and attachment is absolute and cradle to grave. Further, I see that mental health problems, relationship issues and addictions arise when we deny our real feelings and as our core emotional needs go unrecognized and unmet. I also feel that family history and dynamics shape individuals and must be considered.

Credentials:
• Bachelor’s Degree, Psychology
• Master’s Degree, Clinical Mental Health Counseling
• Advanced Trained in Lifespan Integration

Counseling Focus:
• Anxiety Disorders / Depression
• Addictions/Substance Abuse/Sexual Addiction/Pornography
• Relationship/Marriage Counseling
• Trauma
• Sexual Disorders/Difficulties
• Mindfulness
• Attachment
• Personality Disorders

Cody Northup

MSW, CSW

Sometimes our biggest challenges in life are also our most vulnerable ones and going to a counselor can feel quite scary. This is why I believe that it is important to use a warm and genuine approach through person-centered therapy and motivational interviewing. Through my education in social work and background in child welfare, I believe in the goodness of people, their ability to grow, and ultimately accomplish their goals. It is an honor to be part of their journey.

Credentials:
• Masters degree in Social Work
• Certified Social Worker

Counseling Focus:
• Anxiety/Depression
• Stress Management
• Emotional Regulation
• Developing Coping Skills
• Anger Management
• Substance Abuse/Addiction

Brad Pedersen

MSW, CSW

I am a counselor because I love helping people find happiness as they navigate life’s challenges. I believe that in order to work through many of life’s difficulties, many influencing factors must often be considered. I strive to create a safe environment in order to understand and work towards the achievement of personal goals. My counseling style is accepting, collaborative, confidential, honest, and focused on progress. I offer a perspective grounded in varied life experiences.

Credentials:
• Master’s Degree in Social Work
• Clinical Social Worker
• National Association of Social Workers
• Association of Mormon Counselors and Psychotherapists

Counseling Focus:
• Substance Abuse
• Compulsive Sexual Behavior/Issues
• Communication and Listening Skills
• Depression
• Relationships
• Singles Issues

Tom Pincock

CMHC

Throughout history, we as humans have developed thousands of ways to communicate with verbal and non-verbal communication. We have developed several wonderful languages. We have created countless number of paintings, drawings, sculptures, photography, poems, books, movies, plays, dances, and music—all for one reason—to be understood.  As humans, we have an innate desire to be understood.  Personally, there is nothing more rewarding as a therapist than to be there for another person who desires to be understood.  As a therapist, I take a non-judgmental, and compassionate approach, by striving to show unconditional positive regard to each individual I see. I encourage each person I see to feel free to communicate, not just through verbal means, but also through art, music, writing, play, and more.

Credentials:
• Master’s Degree in Mental Health Counseling
• Clinical Mental Health Counselor (Utah)
• Certified Prime for Life Instructor
• Domestic Violence Training
• Child Play Therapy Training
• Member of the American Mental Health Counseling Association

Counseling Focus:
• Anxiety and Depression
• Addiction, Substance Abuse
• Child Play Therapy
• Self Worth
• Teenagers and Related Issues
• Neurofeedback

Brad Rentfro

CMHC

Ever since I can remember, I’ve wanted to help people overcome the issues that have become prevalent in today’s individuals and families. In 2000 I began working with adolescents and their families in residential treatment. I saw so much pain, caused by unresolved issues, misunderstanding, and trauma. I began running a trauma group shortly after, and I realized that I had found my calling in life. I love seeing people recapture the joy in their lives and relationships. My approach involves looking deeper than just the symptoms most seek treatment for to what is behind them and driving those issues. Understanding and addressing the core issue is like digging out the roots of a weed instead of just clipping off the leaves above the surface. It’s the only way to keep the symptoms from growing back.

Credentials:
• Master’s Degree in Counseling
• Bachelor’s Degree in Psychology
• Licensed Clinical Mental Health Counselor
• Trained in Gottman Method Couples Therapy

Clinical Focus:
• Trauma / PTSD Treatment
• Anxiety & Depression
• Substance Abuse
• Adolescent Issues
• Eating Disorders
• Marriage & Family Counseling
• Parenting Training
• Personality Disorders
• Trauma Specific Group Therapy

Lorena Rico

Medical Assistant, Instructor

Working for Suncrest Counseling is a great opportunity to grow both professionally and personally. As a medical assistant for the past 10 years, I love caring for people and treating them with the respect they deserve. Being a part of the Suncrest team is truly a blessing because they genuinely care about their clients too. Help, support and trust are just a few of the values that make me feel connected to our clients and staff. I know this experience will help me grow to become a better person.

Focus:
• Assist Providers
• Taking patients’ vitals signs
• Calling prescription in to pharmacies
• Following up on patients’ visits
• Updating patients’ charts
• Working with insurances for prior-authorization medication
• Maintain confidentiality of patients’ medical records
• Request medical records and sent medical records requested
• Phlebotomy (blood draws, laboratory tests, lab results, etc.)

Chelsie Shortt

LCSW

My profession allows me to be the co-pilot for people traversing through life’s different and difficult journeys. Offering support and validation in an emotionally safe environment allows me to be an integral part of clients’ self-discovery and healing. Teaming with my clients, I enjoy helping them process their experiences and emotions in a way that promotes learning about themselves and relationships and working toward goals for a better state of existence. Being a part of that voyage is so rewarding. My experience includes working with clients with dual-diagnosis, sexual addictions, end-of-life needs and palliative care, disabilities, abuse, and trauma.

Credentials:
• Master’s Degree in Social Work
• Licensed Clinical Social Worker
• State-Approved Sex Offender Treatment Provider
• Trained in Mind and Body Bridging

Counseling Focus:
• Sex Offender Treatment
• Pornography Addiction
• Substance Abuse
• Women’s Issues
• Anxiety and Depression
• Mindfulness

Aleksandra Sinclair

ACMHC

I find human beings fascinating and consider meeting each new person an opportunity offering valuable lessons and an adventure in its own right. I love witnessing healing and growth my clients go through. I believe that each person is a maestro of their life’s journey. My main task and privilege is to provide a safe place where they can recover and continue on. I enjoy working with adolescents and adults in an individual, group, couples, and family therapy settings. I’m experienced in working with individuals struggling with variety of sexual issues, eating disorders, depression, anxiety, as well as individuals and families going through challenging transitions. I am passionate about supporting members of LGBTQ community and other minorities.

Credentials:
• Master’s Degree Clinical Mental Health Counseling, Johns Hopkins University
• Bachelor’s Degree in Psychology, Rutgers University
• Associate Clinical Mental Health Counselor (ACMHC)
• Member of American Counseling Association
• Trained in implementing Mindfulness and Self-Compassion Techniques
• Trained in Lifespan Integration
• Polish Speaking

Counseling Focus:
• Depression and Anxiety
• Life’s Transitions; divorce, grief, etc.
• Adolescent’s Issues
• Women’s and Men’s Issues
• Difficulties with Relationships
• Sexual Issues
• Gender and Sexual Identity
• Eating Disorders
• Infertility
• Gender Identity

Ben Thornell

MSW, CSW

I can’t imagine any work more important than standing side by side with individuals and families as they seek the strength and resources to overcome real, personal challenges. Everyone deserves a chance to find lasting peace and happiness, and it is a privilege to be invited to help others along the journey.

Credentials:
• Bachelor of Arts in Philosophy, Brigham Young University
• Master of Social Work, Brigham Young University

Counseling Focus:
• Depression
• Anxiety
• Addiction, Substance Abuse
• Neurofeedback

Diane L. Spangler

PhD, Clinical Psychologist

I am fascinated by the human mind and by human emotion and behavior. I feel honored to have the privilege to work with people who are in the midst of exploring their own thoughts, emotions and behavioral patterns to allow for improvement in their lives. In addition to providing therapy and training therapists for over 20 years, I have also been deeply engaged in research on the diagnosis, causes and treatment of psychological disorders. My approach to treatment is therefore grounded in science, and I strive to offer my clients the most cutting edge, scientifically-validated treatments personalized to their specific needs, symptoms, and difficulties.

Credentials:
• Professor (Department of Psychology, Brigham Young University)
• Visiting Professor (Department of Psychiatry, Oxford University)
• Research Fellow (Department of Psychiatry, Stanford University School of Medicine)
• Doctoral Degree in Psychology (University of Oregon)
• Licensed Clinical Psychologist
• Board Certified in Cognitive Behavioral Therapy (CBT)
• Fellow, Academy of Cognitive Therapy
• Beck Scholar, Beck Institute of Cognitive Therapy
• Certified in Mindfulness Based Psychotherapy
• Certified in TEAM therapy

Clinical Focus:
• Depression
• Anxiety Disorders (GAD, PTSD, OCD, Panic, Phobia)
• Eating Disorders
• Insomnia
• Spiritual/Religious Issues
• Emotion Regulation

Aimee Zwahlen

Neurofeedback Technician

As a neurofeedback technician, I love watching the personal growth and progress this form of therapy leads to with my clients. It is exciting getting to know people through working toward a common goal of health and wellness. Each of our brains are unique and fascinating, and I love helping our clients meet their peak performance. Spending time with clients is a joy and I strive to make that time a time of comfort, relaxation, and peace.

Credentials:
• Neurofeedback Technician

Merilee Benware

Neurofeedback Technician

I am very happy to be a part of the Suncrest Counseling team.It is a wonderful opportunity to serve our clients and our therapists as an Administrative Assistant. It is a great pleasure to be a stepping stone in helping our clients receive great care by our highly trained and caring therapists. It is my goal to help you feel welcome and comfortable in our office by greeting you in a friendly and positive manner. I look forward to welcoming you here!

Kaylie Dillman

Accounting and Insurance Assistant

I am responsible and perform accounting activities such as updating and maintaining accounting records and preparing various accounting statements, billing documents, and financial reports; enters, retrieves, and maintains information in Quickbooks; prepares invoices, and coordinates mailings; calculates, posts, reconciles, and verifies duties to obtain primary financial data and collects payments. I also oversee submitting all claims to insurance companies as well as follow up on all insurance claims.

Credentials:
• One year of accounting experience
• Two years of insurance experience
• Three years of experience in an office setting
• Associates degree in General Studies at Snow College

Amanda Floto

Operations Manager & Event Coordinator

As the Day Treatment Coordinator here at Suncrest Counseling I have the privilege of working closely with those clients who are seeking daily intensive outpatient treatment. I am able to meet with each new client and discuss their options for building a schedule that caters to their needs and what they are seeking support with to make a lifestyle change. I work closely with our team of therapists to keep informed on the progress of each client to maintain a treatment plan that will aid in their success and knowledge throughout their time here at Suncrest and ultimately to live a happy life.

Credentials:
• 3 years of experience in an office setting
• Bachelor’s degree in Health Science at BYU Idaho

Susan Larson

Administrative Assistant, Bountiful Office

I am so happy to be working at Suncrest where I have the opportunity to meet our clients face-to-face. My goal is to make each one of our clients feel valued, respected, and comfortable during their time at Suncrest. We have a great staff of therapists in our Bountiful Office that I have the pleasure to interact with and assist daily. All of the years of Customer Service and Management experience that I have is invaluable in my current position at Suncrest. We are here to help our clients on their journey of life and make it the best life it can possibly be.

Jessica Mitchell

Continuing Education Marketing Coordinator

I am responsible for promoting our continuing education events both in Utah and out of state. I design and implement marketing programs for each event that include print and digital content. I also develop and maintain relationships with both event attendees and vendors. Our workshops are so beneficial for everyone that attends, and I love being a part of it!

I came to Suncrest with 10 years of experience in marketing and office management within the insurance industry.  Outside of the office, I enjoy hiking, diy-ing, gardening and spending time with my husband and our 2 dogs.

Merissa McQuivey

Administrative Assistant, American Fork Office
Each one of us will experience trials and trying times in our lives.  These times can sometimes seem daunting and difficult to manage by ourselves, and help is needed.  The therapists here at Suncrest are excellent at what they do and I’m so happy to be a part of such an amazing team! My goal at Suncrest is to provide a friendly atmosphere where you can feel safe and secure.  I want each client to have a positive experience and feel welcome and respected.  I love working with people and look forward to working with our clients!
I have 6 years of experience working in an office setting, 2 of those being in a counseling office. I attended Snow College and UVU where I studied Elementary Education.

Lori White

Court Specialist

Having worked in the healthcare industry all of my adult life, it is my pleasure to work with such caring and professional individuals, here at Suncrest Counseling! I enjoy meeting people and I want to make sure that when you are greeted, you feel welcomed and comfortable, knowing that you are in great hands with the Suncrest team!

Credentials:
• 20+ years in Medical Administrative and Billing Services
• 5+ years in Healthcare Policies & Procedures Consulting and Production
• Currently completing my degree path and studies. Pre-medical Health Sciences