Continuing Education Event Refund and Cancellation Policy

We understand, life happens!

Cancellations must be made in writing and emailed to events@suncrestcounseling.com and will be honored as follows:

We offer refunds to registrants of both live in-person and live-online events who cancel their registration 10 days or more in advance of the course or workshop start date, minus an administrative processing fee of $75. If canceled within 10 days before the event, no refund will be issued. In some cases, a credit for the same amount can be applied toward another future learning event, which expires within 1 year.

In the rare case that we need to cancel an event due to circumstances beyond our control, we will make every effort to notify attendees with as much advance notice as possible. Attendees will be given the opportunity to attend the event on the new date or transfer tuition to another event.

We don’t provide refunds due to:

Attendee technology problems:  It is the responsibility of the webinar attendee to test their computer setup prior to the start of the webinar. If a technical failure at your home or workplace prevents access to the live webinar, you are not eligible for a refund. If the technical problem is due to our error, you may be eligible for a refund. Access to the recording of the event will be available for up to 60 days, though live attendance is required for CE credits.

Attendee email issues:  Refunds will not be issued in cases where an attendee did not receive the webinar login instruction email due to issues like restricted emails, bounced emails, or any other system issues. It is the attendee’s responsibility to contact us if they don’t receive the required login information at least 24 hours prior to the start time of the webinar

No shows:  Attendees who do not participate in the live webinar will not be entitled to a refund. Access to the recording of the event will be available for up to 60 days. Please note that only live attendance is accepted for CE credits.

Continuing Education & Course Completion Requirements

Each state has varying requirements of study for Continuing Education. Please verify with your state board to ensure credit will be applicable to your license. The CE sponsors and program organizers are not to be held responsible in the event that your state board will not accept credit.

Associations approve individual events on a case-by-case basis. Approval numbers and dates for a given association will be posted to the CE event webpage. Check back frequently on the event page as new CE unit approvals and information may be added leading up to that event.

Both live and live-online training attendees will be required complete all steps to earn CE credit within 30 days after the conclusion of the workshop.

  • Sign in and out each day and at breaks
  • Attend the workshop in full
  • Complete the course evaluation (provided by Suncrest Counseling or an affiliate) in order to earn CE credit from an approved association.

Note: In order to receive ANY continuing education credit, participants must complete the course in full and attend all sessions — no partial credit will be given.

Adults Only

For consideration of other attendees, adults only, no children.

ADA Accommodations

If you require ADA accommodations, please contact our office (events@suncrestcounseling.com) at least 7 days in advance of the event so that we can ensure accommodations are made.

Code of Ethics

It is the responsibility of every attendee to abide by the standards set forth in the APA Code of Ethics for maintaining the security and confidentiality of test materials and proprietary information presented as part of this continuing education program. Any materials used as part of this program may not be copied or otherwise distributed, and no proprietary information will be disclosed by attendees to any person not registered for this program.

Copyright and Disclaimer

You may not copy, reproduce, distribute, publish, display, perform, modify, create derivative works, transmit, or in any way exploit any such content, nor may you distribute any part of an event’s content over any network, including a local area network, sell or offer it for sale, or use such content to construct any kind of database.

Suncrest Counseling, event presenters, and event affiliates attempt to ensure that content is accurate and obtained from reliable sources but do not represent it to be error-free. At times Suncrest Counseling may add, amend or repeal any policy, procedure, or regulation, and failure to timely post such changes to its website shall not be construed as a waiver of enforcement. Suncrest Counseling does not warrant that any functions on its website will be uninterrupted, that defects will be corrected, or that the website will be free from viruses or other harmful components. Any links to third-party information on the Suncrest Counseling Website are provided as a courtesy and do not constitute an endorsement of those materials or the third party providing them.

Commercial Support

There is no commercial support for this program, nor are there any relationships between the CE Sponsor, presenting organization, presenter, program content, research, grants, or other funding that could reasonably be construed as conflicts of interest.